Last updated · May 2, 2026
Terms of Service
These terms govern your use of every service offered by Pingine — websites, applications, and APIs that link to this document. By creating an account or using the Services, you agree to these terms.
Acceptance
By creating a Pingine account, by using it to sign in to our Services or to a third-party application, or by otherwise accessing any of the Services, you enter into a legally binding agreement with Pingine on the terms set out in this document. If you do not agree with any of them, do not create an account and do not use the Services. If you use the Services on behalf of an organization, you confirm that you have the authority to accept these terms on its behalf, and in that case “you” means that organization. You must be at least 16 years old (or such other age as required by applicable law).
Scope
These terms apply to all services published under the Pingine brand — websites, web and mobile applications, APIs, SDKs, and integrations that link to this document. Individual Services may publish supplemental terms specific to particular features (for example, API terms, paid-plan terms, beta-feature terms) — those supplemental terms add to, and do not replace, this document. In case of direct conflict, the Service-specific supplemental terms control.
Your account
You are responsible for keeping your credentials confidential and for all activity under your account. You agree to provide accurate and up-to-date information, not to share your account with third parties, to use strong unique passwords, to enable multi-factor authentication where possible, and to notify us promptly of any unauthorized access or suspected compromise. One person may hold one personal account; for use on behalf of an organization, create a separate account or use enterprise features where available.
Acceptable use
When using the Services, you agree not to break applicable law or infringe the rights of others. In particular, you must not: harass, threaten, or impersonate another person or entity; attempt to gain unauthorized access to our systems, accounts, or data, reverse-engineer the Services, or circumvent security controls; bypass rate limits, quotas, or other technical restrictions; scrape data outside the bounds of our publicly documented APIs and their terms; distribute malware, send phishing or spam, or transmit unsolicited messages; use the Services to create content that infringes intellectual-property rights, incites violence, exploits minors, or otherwise breaks the law; resell, lease, or sublicense the Services without a separate written agreement. We may investigate suspected violations and take appropriate action, ranging from warnings to suspension and termination.
Your content
The Services may let you upload, store, or transmit content — text, files, projects, configurations, prompts, model responses, and other materials (“Your Content”). You retain all rights in Your Content. You grant Pingine a limited, non-exclusive, royalty-free, worldwide license to host, process, transmit, and display Your Content solely as needed to provide, maintain, and improve the Services, secure them, and meet legal obligations. We do not use Your Content to train third-party foundation models without your separate consent. You are responsible for the legality of Your Content and for holding the necessary rights and third-party consents.
Pingine intellectual property
The Services, including software, design, trademarks, logos, and documentation, are owned by Pingine or its licensors and protected by intellectual-property law. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Services in accordance with these terms. Nothing in these terms transfers any intellectual-property rights in the Services to you, except as expressly stated. Use of our marks and logos in marketing, advertising, or derivative products requires separate written permission.
Third-party services and integrations
The Services may integrate with third-party applications, APIs, and identity providers (for example, when you sign in through third-party providers or authorize third-party applications via OAuth). Such third-party services are provided by their operators under their own terms and privacy policies. Pingine does not control third-party services and is not responsible for their operation, availability, security, or data handling. Review their terms before using any integration.
Subscriptions, plans, and billing
Some Service functionality is provided free of charge; other parts are available on a paid basis, by subscription or usage. Prices, limits, payment methods, billing periods, and refund terms are set out at checkout and/or in Service-specific terms. Subscriptions renew automatically for the next period unless cancelled before the next billing date. Taxes are charged based on your billing address. We may change prices and plan composition with prior notice; changes do not apply retroactively to a paid period. Late payment may result in restriction or suspension of access to paid features.
Availability and changes to the Services
We aim for high availability but do not guarantee uninterrupted service. Scheduled maintenance, updates, temporary suspensions, and changes in functionality are possible. We may add, modify, or discontinue features; we provide reasonable advance notice of material changes affecting paid plans. Beta and preview features may be unstable and are provided “as is” without separate service-level commitments.
Suspension and termination
You may delete your account and stop using the Services at any time through settings or by contacting support. We may suspend or terminate your access to all or part of the Services if you violate these terms or applicable law, or pose a risk to the security or stability of the Services; we provide advance notice when reasonably possible, except where immediate action is required. Provisions that by their nature survive termination — including those on intellectual property, warranty disclaimer, limitation of liability, dispute resolution, and governing law — continue to apply.
Warranty disclaimer
The Services are provided “as is” and “as available”, without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy of results, to the maximum extent permitted by applicable law. We do not warrant that the Services will meet all your requirements, operate without errors or interruptions, or that results obtained through the Services will be accurate or reliable. You use the Services at your own risk.
Limitation of liability
To the maximum extent permitted by applicable law, Pingine, its affiliates, employees, and contractors are not liable for indirect, incidental, special, consequential, or punitive damages, lost profits, lost data, or loss of goodwill or business opportunities arising from the use or inability to use the Services. Pingine’s aggregate liability under these terms is limited to the amount you actually paid for the Services in the 12 months preceding the event giving rise to the claim; for free Services, to USD 100 or its equivalent. These limitations do not apply where excluded by mandatory provisions of applicable law (for example, in cases of intentional misconduct, gross negligence, or harm to life and health).
Governing law
These terms are governed by the law specified in the Service-specific terms or in your contract with Pingine, and absent that, by the law of the jurisdiction in which the operator of the Services is incorporated. Mandatory consumer-protection rules of your country of residence remain in force and cannot be limited by these terms.
Dispute resolution
Before going to court, we encourage you to attempt in good faith to resolve any dispute through negotiation by contacting us at the address below. If resolution is not possible, the dispute shall be brought before a competent court in the jurisdiction specified in “Governing law”, without prejudice to consumers’ rights to bring proceedings in their place of residence where the law so allows. Unless prohibited by law, claims must be brought on an individual basis and not as part of a class action.
Changes to these terms
We may update these terms as the Services evolve. We will give reasonable advance notice of material changes — by email, in-product notice, or a banner on the site — before they take effect. The last-updated date appears at the top of this document. By continuing to use the Services after the changes take effect, you agree to the updated terms. If you do not agree, stop using the Services and delete your account.
Contact
Questions about these terms, data-subject requests, legal notices, and security incident reports should be sent to the email address above. We aim to respond within the time limits required by applicable law and no later than 30 days after receipt.